Privacy Policy

Dyxvaloncroz is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our digital marketing training platform and services.

Information We Collect

We collect information that you provide directly to us when you register for our digital marketing training courses, create an account, submit inquiries, or interact with our platform. This may include your name, email address, phone number, payment information, and professional details relevant to your training needs.

We also automatically collect certain information about your device and how you interact with our platform, including IP address, browser type, operating system, access times, pages viewed, and the page you visited before navigating to our site.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our digital marketing training services. This includes:

• Processing your course enrollments and delivering educational content
• Communicating with you about your training progress and responding to your inquiries
• Providing customer support and personalizing your learning experience
• Sending you relevant course updates and educational materials
• Processing payments and maintaining accurate financial records
• Analyzing platform usage to improve our training programs

Legal Basis for Processing

Our collection and use of your personal information is governed by the Privacy Act 2020 (New Zealand). We process your information where:

• You have given your consent for specific purposes
• Processing is necessary to perform our contract with you or to take steps at your request before entering a contract
• Processing is necessary for our legitimate interests in operating and improving our platform, where those interests are not overridden by your rights
• We have a legal obligation to process your information

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties for their marketing purposes. We may share your information with trusted service providers who assist us in operating our platform, conducting our business, or providing training services to you, as long as those parties agree to keep this information confidential.

We may also disclose your information when we believe it is necessary to comply with legal obligations, protect our rights and property, prevent fraud or abuse, or protect the safety of our users and the public.

Data Protection

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices

Under the Privacy Act 2020 (New Zealand), you have the right to:

• Access the personal information we hold about you
• Request correction of any inaccurate or incomplete information
• Request deletion of your personal information in certain circumstances
• Opt out of receiving promotional communications by following the unsubscribe instructions in those messages or by contacting us directly
• Complain to the Office of the Privacy Commissioner if you believe your privacy has been interfered with

International Data Transfer

Your information may be transferred to and processed in countries other than New Zealand, including where our service providers operate. When we transfer information overseas, we take steps to ensure that your information receives an adequate level of protection in line with the Privacy Act 2020 and our obligations to you.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When we no longer need your information, we will securely delete or anonymise it. Retention periods may vary depending on the type of information and the purpose for which it is used.

Third-Party Services

We use the following third-party services that may collect or process your information:

• Google Ads conversion tracking: We may use Google Ads to measure the effectiveness of our advertising. Google may collect data about your interactions with our ads and our website.
• Remarketing: We may use remarketing tools to show you relevant advertisements on other websites based on your visit to our platform.
• Google Analytics: We use Google Analytics to understand how visitors use our website. This service may collect information such as how you use our site, your IP address, and device information.
• Google Maps API: If we display maps or location features, Google Maps may collect data related to your use of those features.

These services have their own privacy policies. We encourage you to review how they collect and use data.

Use of Cookies

We use cookies and similar tracking technologies to enhance your experience on our platform, analyse usage patterns, and deliver personalised content. You can control cookies through your browser settings, though disabling cookies may limit your ability to use certain features of our platform. For more detail, see our Cookies Policy.

Children's Privacy

Our digital marketing training services are not directed to individuals under the age of sixteen. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the effective date. Your continued use of our training services after such changes constitutes your acceptance of the updated policy.

Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at info-@dyxvaloncroz.world or by mail at Level 1/14 Jervois Road, Ponsonby, Auckland 1011, New Zealand.